One Shared Inbox for Your Whole SDR Team
Stop your reps from hopping between sending accounts to find replies. MyColdInbox pulls every response into one workspace your SDRs and their manager can see, assign, and act on together.
Built for SDR teams running outbound across multiple inboxes who need fast follow-up and real manager visibility.
1
shared inbox for the whole team
100%
of replies visible to managers
0
leads dropped between reps
SDRs lose time and leads hopping between inboxes
An SDR team rarely runs one inbox. To protect deliverability, reps send from several accounts each — which means replies scatter across logins nobody can see at once.
A five-rep team can be working across 20 or more sending accounts. Reps check inboxes one by one, the manager has no live picture of pipeline, and a prospect who replies fast often waits hours for a response.
Reps waste hours inbox-hopping
Every sending account is a separate login. Finding the replies that matter means cycling through inbox after inbox instead of selling.
Fast replies wait too long
A prospect responds within minutes, but the reply lands in an account no one is watching. Speed to lead — the thing that wins deals — quietly disappears.
Managers fly blind
Without a single view, a manager cannot see what is replied to, what is pending, or which rep is keeping up. Coaching becomes guesswork.
Reps collide on the same thread
Two SDRs answer the same prospect, or each assumes the other has it and nobody does. The prospect sees the mess either way.
Every reply, every rep, in one workspace
MyColdInbox connects all of your team's sending accounts — Gmail, Outlook, and IMAP — and routes every incoming reply into one shared inbox your SDRs and their manager work from in real time.
It is not a sequencer and does not replace Outreach, Salesloft, or whatever you send with. It is the reply management layer on top of your stack that fixes the part those tools leave open: who sees the reply, who owns it, and how fast it gets answered.
Reps work a single queue instead of twenty inboxes. Managers see the full picture — what is answered, what is waiting, and who is carrying the load — without asking anyone for a status update.
Everything an SDR team needs to follow up fast
01
All sending accounts, one inbox
Connect every rep's Gmail, Outlook, and IMAP account so the whole team works replies from a single queue instead of jumping between logins.
02
One-click thread assignment
Route any reply to the right rep so ownership is clear and no prospect waits because everyone assumed someone else had it.
03
Manager visibility built in
See what is answered, what is pending, and how each rep is keeping up — a live pipeline picture without status meetings.
04
Internal notes for handoffs
Drop context, objections, and next steps on a thread so any rep can pick it up cleanly. Notes stay private to your team.
05
Reply from the right account
Responses send from the original sending account automatically — no wrong-from-address mistakes, no copy-pasting between inboxes.
06
Activity log for coaching
Every reply, assignment, and note is timestamped, giving managers a clear record to coach from and reps a clean handoff trail.
From signup to a working shared inbox in minutes
Getting an SDR team onto MyColdInbox takes minutes, not a migration. Here is what setup looks like.
Connect your sending accounts
Add each rep's Gmail, Outlook, or IMAP account with a two-click OAuth flow. Connect them in a batch so the whole team is live in one session.
Each connection is independent, so one failed inbox never blocks the rest of the team.
Invite your reps and manager
Bring the team into the shared workspace with a single invite, then set who sees which accounts with role-based access.
New reps are productive the moment they accept their invitation — no setup project required.
Work replies together
Replies flow into one queue. Assign threads, leave notes, and respond — while the manager sees the full picture in real time.
Morning triage becomes one queue instead of twenty separate inbox logins.
How SDR teams use MyColdInbox
Different team shapes, the same need: fast follow-up and a manager who can actually see the pipeline.
Answer hot replies in minutes
Route every reply into one queue so the first available rep can respond fast — instead of a lead cooling in an unchecked inbox.
Sell instead of inbox-hopping
Give reps a single workspace for all their accounts so time goes to conversations, not cycling through logins to find responses.
Coach from real visibility
See answered versus pending across the team and who is keeping pace, with a timestamped log to ground every coaching conversation.
Hand off cleanly between reps
Assign threads and leave internal notes so a teammate can take over a conversation without the prospect ever noticing.
Built for outbound. Not adapted from a help desk.
Generic shared inbox tools were designed for inbound customer support — one or two inboxes and ticket workflows. SDR outbound is a different problem with a different shape.
An SDR team works across many sending accounts and cares about speed to lead and clear ownership, not ticket queues. That structural difference is why support tools handle outbound reply management poorly.
SDR team questions, answered
Give your SDR team one inbox and real visibility.
Stop your reps from hunting through accounts to find replies, and give your manager a live picture of the pipeline. Connect every sending account and work responses from one shared workspace.
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